Identifying patient information needs is an important issue for health care services and implementation of patient-centered care. A relevant number of people with diabetes mellitus experience a need for information during the course of the disease. Health-related online forums are a promising option for researching relevant information needs closely related to everyday life. In this paper, we present a novel data corpus comprising 4,664 contributions from an online diabetes forum in German language. Two annotation tasks were implemented. First, the contributions were categorised according to whether they contain a diabetes-specific information need or not, which might either be a non diabetes-specific information need or no information need at all, resulting in an agreement of 0.89 (Krippendorff’s α). Moreover, the textual content of diabetes-specific information needs was segmented and labeled using a well-founded definition of health-related information needs, which achieved a promising agreement of 0.82 (Krippendorff’s αu ). We further report a baseline for two sub-tasks of the information extraction system planned for the long term: contribution categorization and segment classification.

Annotating Patient Information Needs in Online Diabetes Forums

5th Social Media Mining for Health Research and Applications Workshop (#SMM4H)

technical paper

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING 2020

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

Jana Sommer

1

OTHER AFFILIATIONS

Presentations

Annotating Patient Information Needs in Online Diabetes Forums