This paper presents the study of sentiment analysis for Amharic social media texts. As the number of social media users is ever-increasing, social media platforms would like to understand the latent meaning and sentiments of a text to enhance decision-making procedures. However, low-resource languages such as Amharic have received less attention due to several reasons such as lack of well-annotated datasets, unavailability of computing resources, and fewer or no expert researchers in the area. This research addresses three main research questions. We first explore the suitability of existing tools for the sentiment analysis task. Annotation tools are scarce to support large-scale annotation tasks in Amharic. Also, the existing crowdsourcing platforms do not support Amharic text annotation. Hence, we build a social-network-friendly annotation tool called `ASAB' using the Telegram bot. We collect 9.4k tweets, where each tweet is annotated by three Telegram users. Moreover, we explore the suitability of machine learning approaches for Amharic sentiment analysis. The FLAIR deep learning text classifier, based on network embeddings that are computed from a distributional thesaurus, outperforms other supervised classifiers. We further investigate the challenges in building a sentiment analysis system for Amharic and we found that the widespread usage of sarcasm and figurative speech are the main issues in dealing with the problem. To advance the sentiment analysis research in Amharic and other related low-resource languages, we release the dataset, the annotation tool, source code, and models publicly under a permissive.

Exploring Amharic Sentiment Analysis from Social Media Texts: Building Annotation Tools and Classification Models.

POSTER4: Applications: Legal, financial, business, humanities

poster

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING 2020

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

Hizkiel Mitiku Alemayehu

1

Presentations

Exploring Amharic Sentiment Analysis from Social Media Texts: Building Annotation Tools and Classification Models.