Canada

In product reviews, user and product aspects are useful in sentiment analysis. Nevertheless, previous studies mainly focus on modeling user and product aspects without considering the relationship between users and products. The relationship between users and products is typically helpful in estimating the bias of a user toward a product. In this paper, we, therefore, introduce the Graph Neural Network-based model with the pre-trained Language Model (GNNLM), where the relationship between users and products is incorporated. We conducted experiments on three well-known benchmarks for sentiment classification with the user and product information. The experimental results show that the relationship between users and products improves the performance of sentiment analysis. Furthermore, GNNLM achieves state-of-the-art results on yelp-2013 and yelp-2014 datasets.

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ACL 2023

Sentiment Analysis using the Relationship between Users and Products

user-product interaction

sentiment analysis

graph neural network

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

In product reviews, user and product aspects are useful in sentiment analysis. Nevertheless, previous studies mainly focus on modeling user and product aspects without considering the relationship between users and products. The relationship between users and products is typically helpful in estimating the bias of a user toward a product. In this paper, we, therefore, introduce the Graph Neural Network-based model with the pre-trained Language Model (GNNLM), where the relationship between users and products is incorporated. We conducted experiments on three well-known benchmarks for sentiment classification with the user and product information. The experimental results show that the relationship between users and products improves the performance of sentiment analysis. Furthermore, GNNLM achieves state-of-the-art results on yelp-2013 and yelp-2014 datasets.

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poster

Event ontology provides a shared and formal specification about what happens in the real world and can benefit many natural language understanding tasks. However, the independent development of event ontologies often results in heterogeneous representations that raise the need for establishing alignments between semantically related events. There exists a series of works about ontology alignment (OA), but they only focus on the entity-based OA, and neglect the event-based OA. To fill the gap, we construct an Event Ontology Alignment (EventOA) dataset based on FrameNet and Wikidata, which consists of 900+ event type alignments and 8,000+ event argument alignments. Furthermore, we propose a multi-view event ontology alignment (MEOA) method, which utilizes description information (i.e., name, alias and definition) and neighbor information (i.e., subclass and superclass) to obtain richer representation of the event ontologies. Extensive experiments show that our MEOA outperforms the existing entity-based OA methods and can serve as a strong baseline for EventOA research.

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EventOA: An Event Ontology Alignment Benchmark Based on FrameNet and Wikidata

Understanding emotion expressions in multimodal signals is key for machines to have a better understanding of human communication. While language, visual and acoustic modalities can provide clues from different perspectives, the visual modality is shown to make minimal contribution to the performance in the emotion recognition field due to its high dimensionality. Therefore, we first leverage the strong multimodality backbone VATT to project the visual signal to the common space with language and acoustic signals. Also, we propose content-oriented features Topic and Speaking style on top of it to approach the subjectivity issues. Experiments conducted on the benchmark dataset MOSEI show our model can outperform SOTA results and effectively incorporate visual signals and handle subjectivity issues by serving as content "normalization".

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Topic and Style-aware Transformer for Multimodal Emotion Recognition

Using translation memories (TMs) as prompts is a promising approach to in-context learning of machine translation models. In this work, we take a step towards prompting large language models (LLMs) with TMs and making them better translators. We find that the ability of LLMs to "understand'' prompts is indeed helpful for making better use of TMs. Experiments show that the results of a pre-trained LLM translator can be greatly improved by using high-quality TM-based prompts. These results are even comparable to those of the state-of-the-art NMT systems which have access to large-scale in-domain bilingual data and are well tuned on the downstream tasks.

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Augmenting Large Language Model Translators via Translation Memories

It is crucial to automatically construct knowledge graphs (KGs) of diverse new relations to support knowledge discovery and broad applications. Previous KG construction methods, based on either crowdsourcing or text mining, are often limited to a small predefined set of relations due to manual cost or restrictions in text corpus. Recent research proposed to use pretrained language models (LMs) as implicit knowledge bases that accept knowledge queries with prompts. Yet, the implicit knowledge lacks many desirable properties of a full-scale symbolic KG, such as easy access, navigation, editing, and quality assurance. In this paper, we propose a new approach of harvesting massive KGs of arbitrary relations from pretrained LMs. With minimal input of a relation definition (a prompt and a few shot of example entity pairs), the approach efficiently searches in the vast entity pair space to extract diverse accurate knowledge of the desired relation. We develop an effective search-and-rescore mechanism for improved efficiency and accuracy. We deploy the approach to harvest KGs of over 400 new relations, from LMs of varying capacities such as RoBERTaNet. Extensive human and automatic evaluations show our approach manages to extract diverse accurate knowledge, including tuples of complex relations (e.g., "A is capable of but not good at B"). The resulting KGs as a symbolic interpretation of the source LMs also reveal new insights into the LMs' knowledge capacities.

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BertNet: Harvesting Knowledge Graphs with Arbitrary Relations from Pretrained Language Models

Applying neural models injected with in-domain user and product information to learn review representations of unseen or anonymous users incurs an obvious obstacle in content-based recommender systems. For the generalization of the in-domain classifier, most existing models train an extra plain-text model for the unseen domain. Without incorporating historical user and product information, such a schema makes unseen and anonymous users dissociate from the recommender system. To simultaneously learn the review representation of both existing and unseen users, this study proposed a switch knowledge distillation for domain generalization. A generalization-switch (GSwitch) model was initially applied to inject user and product information by flexibly encoding both domain-invariant and domain-specific features. By turning the status ON or OFF, the model introduced a switch knowledge distillation to learn a robust review representation that performed well for either existing or anonymous unseen users. The empirical experiments were conducted on IMDB, Yelp-2013, and Yelp-2014 by masking out users in test data as unseen and anonymous users. The comparative results indicate that the proposed method enhances the generalization capability of several existing baseline models. For reproducibility, the code for this paper is available at: https://github.com/yoyo-yun/DG_RRR.

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Domain Generalization via Switch Knowledge Distillation for Robust Review Representation

Dialogue state tracking (DST) aims to convert the dialogue history into dialogue states which consist of slot-value pairs. As condensed structural information memorizes all history information, the dialogue state in the previous turn is typically adopted as the input for predicting the current state by DST models. However, these models tend to keep the predicted slot values unchanged, which is defined as state momentum in this paper. Specifically, the models struggle to update slot values that need to be changed and correct wrongly predicted slot values in the previous turn. To this end, we propose MoNET to tackle state momentum via noise-enhanced training. First, the previous state of each turn in the training data is noised via replacing some of its slot values. Then, the noised previous state is used as the input to learn to predict the current state, improving the model's ability to update and correct slot values. Furthermore, a contrastive contextmatching framework is designed to narrow the representation distance between a state and itscorresponding noised variant, which reduces the impact of noised state and makes the model better understand the dialogue history. Experimental results on MultiWOZ datasets show that MoNET outperforms previous DST methods. Ablations and analysis verify the effectiveness of MoNET in alleviating state momentum issues and improving the anti-noise ability.

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MoNET: Tackle State Momentum via Noise-Enhanced Training for Dialogue State Tracking

Entity Alignment, which aims to identify equivalent entities from various Knowledge Graphs (KGs), is a fundamental and crucial task in knowledge graph fusion. Existing methods typically use triple or neighbor information to represent entities, and then align those entities using similarity matching. Most of them, however, fail to account for the heterogeneity among KGs and the distinction between KG entities and relations. To better solve these problems, we propose a Relation-gated Heterogeneous Graph Network (RHGN) for entity alignment. Specifically, RHGN contains a relation-gated convolutional layer to distinguish relations and entities in the KG. In addition, RHGN adopts a cross-graph embedding exchange module and a soft relation alignment module to address the neighbor heterogeneity and relation heterogeneity between different KGs, respectively. Extensive experiments on four benchmark datasets demonstrate that RHGN is superior to existing state-of-the-art entity alignment methods.

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RHGN: Relation-gated Heterogeneous Graph Network for Entity Alignment in Knowledge Graphs

Recent research has shown that large-scale pretrained language models, specifically transformers, tend to exhibit issues relating to racism, sexism, religion bias, and toxicity in general. Unfortunately, these pretrained language models are used almost universally in downstream tasks, and natural language processing is often applied to make real-world predictions. Thus, debiasing these language models as early in development as possible is increasingly crucial for preventing unintentional harms caused by natural language systems. To this end, we propose a new technique called partitioned contrastive gradient unlearning (PCGU), a gray-box method for debiasing pretrained masked language models. PCGU aims to optimize only the weights that contribute most to a specific domain of bias, doing so by computing a first-order approximation based on the gradients of contrastive sentence pairs. Our experiments show that PCGU is both low-cost and seems particularly effective at pinpointing the sources of implicit social bias in large pretrained transformers. Although we train using PCGU in the gender-profession domain only, we find that doing so can also partially mitigate bias across other domains. All code for our implementation and experiments can be found at https://github.com/CharlesYu2000/PCGU-UnlearningBias.

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Unlearning Bias in Language Models by Partitioning Gradients

While impressive performance has been achieved on the task of Answer Sentence Selection (AS2) for English, the same does not hold for languages that lack large labeled datasets. In this work, we propose Cross-Lingual Knowledge Distillation (CLKD) from a strong English AS2 teacher as a method to train AS2 models for low-resource languages in the tasks without the need of labeled data for the target language. To evaluate our method, we introduce 1) Xtr-WikiQA, a translation-based WikiQA dataset for 9 additional languages, and 2) TyDi-AS2, a multilingual AS2 dataset with over 70K questions spanning 8 typologically diverse languages. We conduct extensive experiments on Xtr-WikiQA and TyDi-AS2 with multiple teachers, diverse monolingual and multilingual pretrained language models (PLMs) as students, and both monolingual and multilingual training. The results demonstrate that CLKD either outperforms or rivals even supervised fine-tuning with the same amount of labeled data and a combination of machine translation and the teacher model. Our method can potentially enable stronger AS2 models for low-resource languages, while TyDi-AS2 can serve as the largest multilingual AS2 dataset for further studies in the research community.

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Cross-Lingual Knowledge Distillation for Answer Sentence Selection in Low-Resource Languages

How-to Guides for Specific Audiences: A Corpus and Initial Findings

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