United Arab Emirates

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice, empathy generation and expression is a very complex and dynamic psychological process. A listener needs to find out events which cause a speaker&#39;s emotions (emotion cause extraction), project the events into some experience (knowledge extension), and express empathy in the most appropriate way (communication mechanism).To this end, we propose a novel approach, which integrates the three components - emotion cause, knowledge graph, and communication mechanism for empathetic response generation.Experimental results on the benchmark dataset demonstrate the effectiveness of our method and show that incorporating the key components generates more informative and empathetic responses.

EMNLP 2022

Wish I Can Feel What You Feel: A Neural Approach for Empathetic Response Generation

empathy dialogues，emotion cause extraction，knowledge extension，communication mechanism

## Welcome to EMNLP 2022!
I am delighted to welcome you to EMNLP 2022! I believe this conference has been complicated beyond any precedent. Over the past year, it’s been thrilling to see the organization team approach each new puzzle with creativity and enthusiasm. We hope that those participating in Abu Dhabi as well as those joining remotely will leave the conference feeling newly inspired by the program and newly connected to our ever-growing community. Following EMNLP 2021 and major NLP conferences since, EMNLP 2022 is “hybrid,” serving both virtual and in-person participants.

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EMNLP 2022 will take place in Abu Dhabi from December 7th to December 11th, 2022. And it will be held in hybrid mode, both online and offline.

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice, empathy generation and expression is a very complex and dynamic psychological process. A listener needs to find out events which cause a speaker's emotions (emotion cause extraction), project the events into some experience (knowledge extension), and express empathy in the most appropriate way (communication mechanism).To this end, we propose a novel approach, which integrates the three components - emotion cause, knowledge graph, and communication mechanism for empathetic response generation.Experimental results on the benchmark dataset demonstrate the effectiveness of our method and show that incorporating the key components generates more informative and empathetic responses.

workshop paper

Text editing, such as grammatical error correction, arises naturally from imperfect textual data. Recent works frame text editing as a multi-round sequence tagging task, where operations -- such as insertion and substitution -- are represented as a sequence of tags. While achieving good results, this encoding is limited in flexibility as all actions are bound to token-level tags. In this work, we reformulate text editing as an imitation game using behavioral cloning. Specifically, we convert conventional sequence-to-sequence data into state-to-action demonstrations, where the action space can be as flexible as needed. Instead of generating the actions one at a time, we introduce a dual decoders structure to parallel the decoding while retaining the dependencies between action tokens, coupled with trajectory augmentation to alleviate the distribution shift that imitation learning often suffers. In experiments on a suite of Arithmetic Equation benchmarks, our model consistently outperforms the autoregressive baselines in terms of performance, efficiency, and robustness. We hope our findings will shed light on future studies in reinforcement learning applying sequence-level action generation to natural language processing.

Text Editing as Imitation Game

Adopting contextually appropriate, audience-tailored linguistic styles is critical to the success of user-centric language generation systems (e.g., chatbots, computer-aided writing, dialog systems). While existing approaches demonstrate text style transfer (TST) with large volumes of parallel or non-parallel data, we argue that grounding style on audience-independent external factors is innately limiting for two reasons. First, it is difficult to collect large volumes of audience-specific stylistic data. Second, some stylistic objectives (e.g., persuasiveness, memorability, empathy) are hard to define without audience feedback. 

In this paper, we propose the novel task of style infusion - infusing the stylistic preferences of audiences in pretrained language generation models. Since humans are better at pairwise comparisons than direct scoring - i.e., is Sample-A more persuasive/polite/empathic than Sample-B - we leverage limited pairwise human judgments to bootstrap a style analysis model and augment our seed set of judgments. We then infuse the learned textual style in a GPT-2 based text generator while balancing fluency and style adoption. With quantitative and qualitative assessments, we show that our infusion approach can generate compelling stylized examples with generic text prompts. We make the anonymized code and data accessible.

Audience-Centric Natural Language Generation via Style Infusion

In this paper, we propose the task of consecutive question generation (CQG), which generates a set of logically related question-answer pairs to understand a whole passage, with a comprehensive consideration of the aspects including accuracy, coverage, and informativeness. To achieve this, we first examine the four key elements of CQG, i.e., question, answer, rationale, and context history, and propose a novel dynamic multitask framework with one main task generating a question-answer pair, and four auxiliary tasks generating other elements. It directly helps the model generate good questions through both joint training and self-reranking. At the same time, to fully explore the worth-asking information in a given passage, we make use of the reranking losses to sample the rationales and search for the best question series globally. Finally, we measure our strategy by QA data augmentation and manual evaluation, as well as a novel application of generated question-answer pairs on DocNLI. We prove that our strategy can improve question generation significantly and benefit multiple related NLP tasks.

Consecutive Question Generation via Dynamic Multitask Learning

Transformer-based language model approaches to automated story generation currently provide state-of-the-art results. However, they still suffer from plot incoherence when generating narratives over time, and critically lack basic commonsense reasoning. Furthermore, existing methods generally focus only on single-character stories, or fail to track characters at all. To improve the coherence of generated narratives and to expand the scope of character-centric narrative generation, we introduce Commonsense-inference Augmented neural StoryTelling (CAST), a framework for introducing commonsense reasoning into the generation process with the option to model the interaction between multiple characters. We find that our CAST method produces significantly more coherent, on-topic, enjoyable and fluent stories than existing models in both the single-character and two-character settings in three storytelling domains.

Inferring the Reader: Guiding Automated Story Generation with Commonsense Reasoning

Automated storytelling has long captured the attention of researchers for the ubiquity of narratives in everyday life. However, it is challenging to maintain coherence and stay on-topic toward a specific ending when generating narratives with neural language models. In this paper, we introduce Story generation with Reader Models (StoRM), a framework in which a reader model is used to reason about the story should progress. A reader model infers what a human reader believes about the concepts, entities, and relations about the fictional story world. We show how an explicit reader model represented as a knowledge graph affords the story coherence and provides controllability in the form of achieving a given story world state goal. Experiments show that our model produces significantly more coherent and on-topic stories, outperforming baselines in dimensions including plot plausibility and staying on topic

Guiding Neural Story Generation with Reader Models

In this paper, we study the effects of incorporating timestamps, such as document creation dates, into generation systems. Two types of time-aware prompts are investigated: (1) textual prompts that encode document timestamps in natural language sentences; and (2) linear prompts that convert timestamps into continuous vectors. To explore extrapolation to future data points, we further introduce a new data-to-text generation dataset, TempWikiBio, containing more than 4 millions of chronologically ordered revisions of biographical articles from English Wikipedia, each paired with structured personal profiles. Through data-to-text generation on TempWikiBio, text-to-text generation on the content transfer dataset, and summarization on XSum, we show that linear prompts on encoder and textual prompts improve the generation quality on all datasets. Despite having less performance drop when testing on data drawn from a later time, linear prompts focus more on non-temporal information and are less sensitive to the given timestamps, according to human evaluations and sensitivity analyses. Meanwhile, textual prompts establish the association between the given timestamps and the output dates, yielding more factual temporal information in the output.

Time-aware Prompting for Text Generation

In this work we propose a novel end-to-end multi-stage Knowledge Graph (KG) generation system from textual inputs, separating the overall process into two stages. The graph nodes are generated first using pretrained language model, followed by a simple edge construction head, enabling efficient KG extraction from the text. For each stage we consider several architectural choices that can be used depending on the available training resources. We evaluated the model on a recent WebNLG 2020 Challenge dataset, matching the state-of-the-art performance on text-to-RDF generation task, as well as on New York Times (NYT) and a large-scale TekGen datasets, showing strong overall performance, outperforming the existing baselines. We believe that the proposed system can serve as a viable KG construction alternative to the existing linearization or sampling-based graph generation approaches.

Knowledge Graph Generation From Text

There are many potential benefits to news readers accessing diverse sources. Modern news aggregators do the hard work of organizing the news, offering readers a plethora of source options, but choosing which source to read remains challenging. We propose a new framework to assist readers in identifying source differences and gaining an understanding of news coverage diversity. The framework is based on the generation of Discord Questions: questions with a diverse answer pool, explicitly illustrating source differences. To assemble a prototype of the framework, we focus on two components: (1) discord question generation, the task of generating questions answered differently by sources, for which we propose an automatic scoring method, and create a model that improves performance from current question generation (QG) methods by 5%, (2) answer consolidation, the task of grouping answers to a question that are semantically similar, for which we collect data and repurpose a method that achieves 81% balanced accuracy on our realistic test set. We illustrate the framework's feasibility through a prototype interface. Even though model performance at discord QG still lags human performance by more than 15%, generated questions are judged to be more interesting than factoid questions and can reveal differences in the level of detail, sentiment, and reasoning of sources in news coverage. Code is available at https://github.com/Salesforce/discord_questions.

Discord Questions: A Computational Approach To Diversity Analysis in News Coverage

This paper describes a framework to automatically generate a spoken question answering (QA) dataset. The framework consists of a question generation (QG) module to generate questions automatically from given text documents, a text-to-speech (TTS) module to convert the text documents into spoken form and an automatic speech recognition (ASR) module to transcribe the spoken content. The final dataset contains question-answer pairs for both the reference text and ASR transcriptions as well as the audio files corresponding to each reference text. For QG and ASR systems we used pre-trained multilingual encoder-decoder transformer models and fine-tuned these models using a limited amount of manually generated QA data and TTS-based speech data, respectively. As a proof of concept, we investigated the proposed framework for Turkish and generated the Turkish Question Answering (TurQuAse) dataset using Wikipedia articles. Manual evaluation of the automatically generated question- answer pairs and QA performance evaluation with state of-the-art models on TurQuAse show that the proposed framework is efficient for automatically generating spoken QA datasets. To the best of our knowledge, TurQuAse is the first publicly available spoken question answering dataset for Turkish. The proposed framework can be easily extended to other languages where a limited amount of QA data is available.

A Framework for Automatic Generation of Spoken Question-Answering Data

A recurring challenge of crowdsourcing NLP datasets at scale is that human writers often rely on repetitive patterns when crafting examples, leading to a lack of linguistic diversity. We introduce a novel approach for dataset creation based on worker and AI collaboration, which brings together the generative strength of language models and the evaluative strength of humans. Starting with an existing dataset, MultiNLI for natural language inference (NLI), our approach uses dataset cartography to automatically identify examples that demonstrate challenging reasoning patterns, and instructs GPT-3 to compose new examples with similar patterns. Machine generated examples are then automatically filtered, and finally revised and labeled by human crowdworkers. The resulting dataset, WANLI, consists of 107,885 NLI examples and presents unique empirical strengths over existing NLI datasets. Remarkably, training a model on WANLI improves performance on eight out-of-domain test sets we consider, including by 11% on HANS and 9% on Adversarial NLI, compared to training on the 4x larger MultiNLI. Moreover, it continues to be more effective than MultiNLI augmented with other NLI datasets. Our results demonstrate the promise of leveraging natural language generation techniques and re-imagining the role of humans in the dataset creation process.

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Wish I Can Feel What You Feel: A Neural Approach for Empathetic Response Generation