United Arab Emirates

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user&#39;s emotion; (2) how to dynamically model the user&#39;s state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users&#39; subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning.

EMNLP 2022

Improving Multi-turn Emotional Support Dialogue Generation with Lookahead Strategy Planning

dialogue strategy planning

conversation system

emotional support

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ACL 2024

The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users' subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning.

poster

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Welcome!
EMNLP 2022 will take place in Abu Dhabi from December 7th to December 11th, 2022. And it will be held in hybrid mode, both online and offline.

Pre-trained language models (PLMs) have been shown effective for zero-shot (0shot) text classification. 0shot models based on natural language inference (NLI) and next sentence prediction (NSP) employ cross-encoder architecture and infer by making a forward pass through the model for each label-text pair separately. This increases the computational cost to make inferences linearly in the number of labels. In this work, we improve the efficiency of such cross-encoder-based 0shot models by restricting the number of likely labels using another fast base classifier-based conformal predictor (CP) calibrated on samples labeled by the 0shot model. Since a CP generates prediction sets with coverage guarantees, it reduces the number of target labels without excluding the most probable label based on the 0shot model. We experiment with three intent and two topic classification datasets. With a suitable CP for each dataset, we reduce the average inference time for NLI- and NSP-based models by 25.6% and 22.2% respectively, without dropping performance below the predefined error rate of 1%.

Conformal Predictor for Improving Zero-Shot Text Classification Efficiency

Entity typing aims to assign types to the entity mentions in given texts. The traditional classification-based entity typing paradigm has two unignorable drawbacks: 1) it fails to assign an entity to the types beyond the predefined type set, and 2) it can hardly handle few-shot and zero-shot situations where many long-tail types only have few or even no training instances. To overcome these drawbacks, we propose a novel generative entity typing (GET) paradigm: given a text with an entity mention, the multiple types for the role that the entity plays in the text are generated with a pre-trained language model (PLM). However, PLMs tend to generate coarse-grained types after fine-tuning upon the entity typing dataset. In addition, only the heterogeneous training data consisting of a small portion of human-annotated data and a large portion of auto-generated but low-quality data are provided for model training. To tackle these problems, we employ curriculum learning (CL) to train our GET model on heterogeneous data, where the curriculum could be self-adjusted with the self-paced learning according to its comprehension of the type granularity and data heterogeneity. Our extensive experiments upon the datasets of different languages and downstream tasks justify the superiority of our GET model over the state-of-the-art entity typing models. The code has been released on https://github.com/siyuyuan/GET.

Generative Entity Typing with Curriculum Learning

Recently, joint recognition of flat, nested and discontinuous entities has received increasing attention. Motivated by the observation that the target output of NER is essentially a set of sequences, we propose a novel entity set generation framework for general NER scenes in this paper. Different from sequence-to-sequence NER methods, our method does not force the entities to be generated in a predefined order and can get rid of the problem of error propagation and inefficient decoding. Distinguished from the set-prediction NER framework, our method treats each entity as a sequence and is capable of recognizing discontinuous mentions. Given an input sentence, the model first encodes the sentence in word-level and detects potential entity mentions based on the encoder's output, then reconstructs entity mentions from the detected entity heads in parallel. To let the encoder of our model capture better right-to-left semantic structure, we also propose an auxiliary Inverse Generation Training task. Extensive experiments show that our model (w/o. Inverse Generation Training) outperforms state-of-the-art generative NER models by a large margin on two discontinuous NER datasets, two nested NER datasets and one flat NER dataset. Besides, the auxiliary Inverse Generation Training task is found to further improve the model's performance on the five datasets.

SetGNER: General Named Entity Recognition as Entity Set Generation

Pre-trained multilingual language models play an important role in cross-lingual natural language understanding tasks. However, existing methods did not focus on learning the semantic structure of representation, and thus could not optimize their performance. In this paper, we propose Multi-level Multilingual Knowledge Distillation (MMKD), a novel method for improving multilingual language models. Specifically, we employ a teacher-student framework to adopt rich semantic representation knowledge in English BERT. We propose token-, word-, sentence-, and structure-level alignment objectives to encourage multiple levels of consistency between source-target pairs and correlation similarity between teacher and student models. We conduct experiments on cross-lingual evaluation benchmarks including XNLI, PAWS-X, and XQuAD. Experimental results show that MMKD outperforms other baseline models of similar size on XNLI and XQuAD and obtains comparable performance on PAWS-X. Especially, MMKD obtains significant performance gains on low-resource languages.

Multi-level Distillation of Semantic Knowledge for Pre-training Multilingual Language Model

Knowledge-enhanced Pre-trained Language Model (PLM) has recently received significant attention, which aims to incorporate factual knowledge into PLMs. However, most existing methods modify the internal structures of fixed types of PLMs by stacking complicated modules, and introduce redundant and irrelevant factual knowledge from knowledge bases (KBs). In this paper, to address these problems, we introduce a seminal knowledge prompting paradigm and further propose a knowledge-prompting-based PLM framework KP-PLM. This framework can be flexibly combined with existing mainstream PLMs. Specifically, we first construct a knowledge sub-graph from KBs for each context. Then we design multiple continuous prompts rules and transform the knowledge sub-graph into natural language prompts. To further leverage the factual knowledge from these prompts, we propose two novel knowledge-aware self-supervised tasks including prompt relevance inspection and masked prompt modeling. Extensive experiments on multiple natural language understanding (NLU) tasks show the superiority of KP-PLM over other state-of-the-art methods in both full-resource and low-resource settings. Our source codes will be released upon the acceptance of the paper.

Knowledge Prompting in Pre-trained Language Model for Natural Language Understanding

In the field of multimodal sentiment analysis (MSA), a few studies have leveraged the inherent modality correlation information stored in samples for self-supervised learning. However, they feed the training pairs in a random order without consideration of difficulty. Without human annotation, the generated training pairs of self-supervised learning often contain noise. If noisy or hard pairs are used for training at the easy stage, the model might be stuck in bad local optimum. In this paper, we inject curriculum learning into weakly supervised modality correlation learning. The weakly supervised correlation learning leverages the label information to generate scores for negative pairs to learn a more discriminative embedding space, where negative pairs are defined as two unimodal embeddings from different samples. To assist the correlation learning, we feed the training pairs to the model according to difficulty by the proposed curriculum learning, which consists of elaborately designed scoring and feeding functions. The scoring function computes the difficulty of pairs using pre-trained and current correlation predictors, where the pairs with large losses are defined as hard pairs. Notably, the hardest pairs are discarded in our algorithm, which are assumed as noisy pairs. Moreover, the feeding function takes the difference of correlation losses as feedback to determine the feeding actions (`stay', `step back', or `step forward'). The proposed method reaches state-of-the-art performance on MSA.

Curriculum Learning Meets Weakly Supervised Modality Correlation Learning

Geometry problem solving is a well-recognized testbed for evaluating the high-level multi-modal reasoning capability of deep models. In most existing works, two main geometry problems: calculation and proving, are usually treated as two specific tasks, hindering a deep model to unify its reasoning capability on multiple math tasks. However, in essence, these two tasks have similar problem representations and overlapped math knowledge which can improve the understanding and reasoning ability of a deep model on both two tasks. Therefore, we construct a large-scale Unified Geometry problem benchmark, UniGeo, which contains 4,998 calculation problems and 9,543 proving problems. Each proving problem is annotated with a multi-step proof with reasons and mathematical expressions. The proof can be easily reformulated as a proving sequence that shares the same formats with the annotated program sequence for calculation problems. Naturally, we also present a unified multi-task Geometric Transformer framework, Geoformer, to tackle calculation and proving problems simultaneously in the form of sequence generation, which finally shows the reasoning ability can be improved on both two tasks by unifying formulation. Furthermore, we propose a Mathematical Expression Pretraining (MEP) method that aims to predict the mathematical expressions in the problem solution, thus improving the Geoformer model. Experiments on the UniGeo demonstrate that our proposed Geoformer obtains state-of-the-art performance by outperforming task-specific model NGS with over 5.6\% and 3.2\% accuracies on calculation and proving problems, respectively.

UniGeo: Unifying Geometry Logical Reasoning via Reformulating Mathematical Expression

Though offering amazing contextualized token-level representations, current pre-trained language models take less attention on accurately acquiring sentence-level representation during their self-supervised pre-training. However, contrastive objectives which dominate the current sentence representation learning bring little linguistic interpretability and no performance guarantee on downstream semantic tasks. We instead propose a novel generative self-supervised learning objective based on phrase reconstruction. To overcome the drawbacks of previous generative methods, we carefully model intra-sentence structure by breaking down one sentence into pieces of important phrases. Empirical studies show that our generative learning achieves powerful enough performance improvement and outperforms the current state-of-the-art contrastive methods not only on the STS benchmarks, but also on downstream semantic retrieval and reranking tasks. Our code is available at https://github.com/chengzhipanpan/PaSeR.

Sentence Representation Learning with Generative Objective rather than Contrastive Objective

Language Models (LMs) often cannot be deployed because of their potential to harm users in hard-to-predict ways. Prior work identifies harmful behaviors before deployment by using human annotators to hand-write test cases. However, human annotation is expensive, limiting the number and diversity of test cases. In this work, we automatically find cases where a target LM behaves in a harmful way, by generating test cases ("red teaming") using another LM. We evaluate the target LM's replies to generated test questions using a classifier trained to detect offensive content, uncovering tens of thousands of offensive replies in a 280B parameter LM chatbot. We explore several methods, from zero-shot generation to reinforcement learning, for generating test cases with varying levels of diversity and difficulty. Furthermore, we use prompt engineering to control LM-generated test cases to uncover a variety of other harms, automatically finding groups of people that the chatbot discusses in offensive ways, personal and hospital phone numbers generated as the chatbot's own contact info, leakage of private training data in generated text, and harms that occur over the course of a conversation. Overall, LM-based red teaming is one promising tool (among many needed) for finding and fixing diverse, undesirable LM behaviors before impacting users.

Red Teaming Language Models with Language Models

Existing image captioning systems are dedicated to generating narrative captions for images, which are spatially detached from the
image in presentation. However, texts can also be used as decorations on the image to highlight the key points and increase the
attractiveness of images. In this work, we introduce a new task
called captioning on image (CapOnImage), which aims to generate
dense captions at different locations of the image based on contextual information. To fully exploit the surrounding visual context to
generate the most suitable caption for each location, we propose a
multi-modal pre-training model with multi-level pre-training tasks
that progressively learn the correspondence between texts and image locations from easy to difficult. Since the model may generate
redundant captions for nearby locations, we further enhance the
location embedding with neighbor locations as context. For this
new task, we also introduce a large-scale benchmark called CapOnImage2M, which contains 2.1 million product images, each with an
average of 4.8 spatially localized captions. Compared with other image captioning model variants, our model achieves the best results
in both captioning accuracy and diversity aspects.

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