Ireland

Effective question-asking is a crucial component of a successful conversational chatbot. It could help the bots manifest empathy and render the interaction more engaging by demonstrating attention to the speaker&#39;s emotions. However, current dialog generation approaches do not model this subtle emotion regulation technique due to the lack of a taxonomy of questions and their purpose in social chitchat. To address this gap, we have developed an empathetic question taxonomy (EQT), with special attention paid to questions&#39; ability to capture communicative acts and their emotion-regulation intents. We further design a crowd-sourcing task to annotate a large subset of the EmpatheticDialogues dataset with the established labels. We use the crowd-annotated data to develop automatic labeling tools and produce labels for the whole dataset. Finally, we employ information visualization techniques to summarize co-occurrences of question acts and intents and their role in regulating interlocutor’s emotion. These results reveal important question-asking strategies in social dialogs. The EQT classification scheme can facilitate computational analysis of questions in datasets. More importantly, it can inform future efforts in empathetic question generation using neural or hybrid methods.

ACL 2022

A Taxonomy of Empathetic Questions in Social Dialogs

emotion regulation

empathetic dialogs

question

taxonomy

annotation

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EMNLP 2021

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

Effective question-asking is a crucial component of a successful conversational chatbot. It could help the bots manifest empathy and render the interaction more engaging by demonstrating attention to the speaker's emotions. However, current dialog generation approaches do not model this subtle emotion regulation technique due to the lack of a taxonomy of questions and their purpose in social chitchat. To address this gap, we have developed an empathetic question taxonomy (EQT), with special attention paid to questions' ability to capture communicative acts and their emotion-regulation intents. We further design a crowd-sourcing task to annotate a large subset of the EmpatheticDialogues dataset with the established labels. We use the crowd-annotated data to develop automatic labeling tools and produce labels for the whole dataset. Finally, we employ information visualization techniques to summarize co-occurrences of question acts and intents and their role in regulating interlocutor’s emotion. These results reveal important question-asking strategies in social dialogs. The EQT classification scheme can facilitate computational analysis of questions in datasets. More importantly, it can inform future efforts in empathetic question generation using neural or hybrid methods.

technical paper

# Welcome everyone to ACL 2022!

The 60th Annual Meeting of the Association for Computational Linguistics is taking place May 22-27, 2022 as a hybrid event, in Dublin and online. We are happy to welcome all of you to this anniversary edition with an almost 50-50 in-person and virtual participation. 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, three amazing keynote events and two new initiatives of invited talks: Spotlight Talks for Young Rising Stars (STIRS) and The Next Big Idea Talks. Posters (including Findings of ACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop will have an oral session and a poster session as part of Poster Session 1. The program also features eight Tutorials and 28 Workshops. 

 
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

Multi-document summarization (MDS) has made significant progress in recent years, in part facilitated by the availability of new, dedicated datasets and capacious language models. However, a standing limitation of these models is that they are trained against limited references and with plain maximum-likelihood objectives. As for many other generative tasks, reinforcement learning (RL) offers the potential to improve the training of MDS models; yet, it requires a carefully-designed reward that can ensure appropriate leverage of both the reference summaries and the input documents. For this reason, in this paper we propose fine-tuning an MDS baseline with a reward that balances a reference-based metric such as ROUGE with coverage of the input documents. To implement the approach, we utilize RELAX (Grathwohl et al., 2018), a contemporary gradient estimator which is both low-variance and unbiased, and we fine-tune the baseline in a few-shot style for both stability and computational efficiency. Experimental results over the Multi-News and WCEP MDS datasets show significant improvements of up to +0.95 pp average ROUGE score and +3.17 pp METEOR score over the baseline, and competitive results with the literature. In addition, they show that the coverage of the input documents is increased, and evenly across all documents.

A Multi-Document Coverage Reward for RELAXed Multi-Document Summarization

Statutory article retrieval is the task of automatically retrieving law articles relevant to a legal question. While recent advances in natural language processing have sparked considerable interest in many legal tasks, statutory article retrieval remains primarily untouched due to the scarcity of large-scale and high-quality annotated datasets. To address this bottleneck, we introduce the Belgian Statutory Article Retrieval Dataset (BSARD), which consists of 1,100+ French native legal questions labeled by experienced jurists with relevant articles from a corpus of 22,600+ Belgian law articles. Using BSARD, we benchmark several state-of-the-art retrieval approaches, including lexical and dense architectures, both in zero-shot and supervised setups. We find that fine-tuned dense retrieval models significantly outperform other systems. Our best performing baseline achieves 74.8% R@100, which is promising for the feasibility of the task and indicates there is still room for improvement. By the specificity of the domain and addressed task, BSARD presents a unique challenge problem for future research on legal information retrieval. Our data and source code are publicly available.

A Statutory Article Retrieval Dataset in French

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and conveys limited knowledge. One way to alleviate this issue is to extract relevant knowledge from external sources at decoding time and incorporate it into the dialog response. In this paper, we propose a post-hoc knowledge-injection technique where we first retrieve a diverse set of relevant knowledge snippets conditioned on both the dialog history and an initial response from an existing dialog model. We construct multiple candidate responses, individually injecting each retrieved snippet into the initial response using a gradient-based decoding method, and then select the final response with an unsupervised ranking step. Our experiments in goal-oriented and knowledge-grounded dialog settings demonstrate that human annotators judge the outputs from the proposed method to be more engaging and informative compared to responses from prior dialog systems. We further show that knowledge-augmentation promotes success in achieving conversational goals in both experimental settings.

Achieving Conversational Goals with Unsupervised Post-hoc Knowledge Injection

The performance of multilingual pretrained models is highly dependent on the availability of monolingual or parallel text present in a target language. Thus, the majority of the world's languages cannot benefit from recent progress in NLP as they have no or limited textual data. To expand possibilities of using NLP technology in these under-represented languages, we systematically study strategies that relax the reliance on conventional language resources through the use of bilingual lexicons, an alternative resource with much better language coverage. We analyze different strategies to synthesize textual or labeled data using lexicons, and how this data can be combined with monolingual or parallel text when available. For 19 under-represented languages across 3 tasks, our methods lead to consistent improvements of up to 5 and 15 points with and without extra monolingual text respectively. Overall, our study highlights how NLP methods can be adapted to thousands more languages that are under-served by current technology.

Expanding Pretrained Models to Thousands More Languages via Lexicon-based Adaptation

Text summarization aims to generate a short summary for an input text. In this work, we propose a Non-Autoregressive Unsupervised Summarization (NAUS) approach, which does not require parallel data for training. Our NAUS first performs edit-based search towards a heuristically defined score, and generates a summary as pseudo-groundtruth. Then, we train an encoder-only non-autoregressive Transformer based on the search result. We also propose a dynamic programming approach for length-control decoding, which is important for the summarization task. Experiments on two datasets show that NAUS achieves state-of-the-art performance for unsupervised summarization, yet largely improving inference efficiency. Further, our algorithm is able to perform explicit length-transfer summary generation.

Learning Non-Autoregressive Models from Search for Unsupervised Sentence Summarization

Humanities scholars commonly provide evidence for claims that they make about a work of literature (e.g., a novel) in the form of quotations from the work. We collect a large-scale dataset (RELiC) of 78K literary quotations and surrounding critical analysis and use it to formulate the novel task of literary evidence retrieval, in which models are given an excerpt of literary analysis surrounding a masked quotation and asked to retrieve the quoted passage from the set of all passages in the work. Solving this retrieval task requires a deep understanding of complex literary and linguistic phenomena, which proves challenging to methods that overwhelmingly rely on lexical and semantic similarity matching. We implement a RoBERTa-based dense passage retriever for this task that outperforms existing pretrained information retrieval baselines; however, experiments and analysis by human domain experts indicate that there is substantial room for improvement over our dense retriever.

RELiC: Retrieving Evidence for Literary Claims

We teach goal-driven agents to interactively act and speak in situated environments by training on generated curriculums. Our agents operate in LIGHT (Urbanek et al. 2019)---a large-scale crowd-sourced fantasy text adventure game wherein an agent perceives and interacts with the world through textual natural language. Goals in this environment take the form of character-based quests, consisting of personas and motivations. We augment LIGHT by learning to procedurally generate additional novel textual worlds and quests to create a curriculum of steadily increasing difficulty for training agents to achieve such goals. In particular, we measure curriculum difficulty in terms of the rarity of the quest in the original training distribution---an easier environment is one that is more likely to have been found in the unaugmented dataset. An ablation study shows that this method of learning from the tail of a distribution results in significantly higher generalization abilities as measured by zero-shot performance on never-before-seen quests.

Situated Dialogue Learning through Procedural Environment Generation

Aligning with ACL 2022 special Theme on "Language Diversity: from Low Resource to Endangered Languages", we discuss the major linguistic and sociopolitical challenges facing development of NLP technologies for African languages. Situating African languages in a typological framework, we discuss how the particulars of these languages can be harnessed. To facilitate future research, we also highlight current efforts, communities, venues, datasets, and tools. Our main objective is to motivate and advocate for an Afrocentric approach to technology development. With this in mind, we recommend \textit{what} technologies to build and \textit{how} to build, evaluate, and deploy them based on the needs of local African communities.

Towards Afrocentric NLP for African Languages: Where We Are and Where We Can Go

Word and morpheme segmentation are fundamental steps of language documentation as they allow to discover lexical units in a language for which the lexicon is unknown. However, in most language documentation scenarios, linguists do not start from a blank page: they may already have a pre-existing dictionary or have initiated manual segmentation of a small part of their data. This paper studies how such a weak supervision can be taken advantage of in Bayesian non-parametric models of segmentation. Our experiments on two very low resource languages (Mboshi and Japhug), whose documentation is still in progress, show that weak supervision can be beneficial to the segmentation quality. In addition, we investigate an incremental learning scenario where manual segmentations are provided in a sequential manner. This work opens the way for interactive annotation tools for documentary linguists.

Weakly Supervised Word Segmentation for Computational Language Documentation

Indirect speech such as sarcasm achieves a constellation of discourse goals in human communication. While the indirectness of figurative language warrants speakers to achieve certain pragmatic goals, it is challenging for AI agents to comprehend such idiosyncrasies of human communication. Though sarcasm identification has been a well-explored topic in dialogue analysis, for conversational systems to truly grasp a conversation's innate meaning and generate appropriate responses, simply detecting sarcasm is not enough; it is vital to explain its underlying sarcastic connotation to capture its true essence. In this work, we study the discourse structure of sarcastic conversations and propose a novel task -- Sarcasm Explanation in Dialogue (SED). Set in a multimodal and code-mixed setting, the task aims to generate natural language explanations of satirical conversations. To this end, we curate WITS, a new dataset to support our task. We propose MAF (Modality Aware Fusion), a multimodal context-aware attention and global information fusion module to capture multimodality and use it to benchmark WITS. The proposed attention module surpasses the traditional multimodal fusion baselines and reports the best performance on almost all metrics. Lastly, we carry out detailed analysis both quantitatively and qualitatively.

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A Multi-Document Coverage Reward for RELAXed Multi-Document Summarization

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Empathetic Dialog Generation with Fine-Grained Intents