United States

Conversational grounding, vital for building dependable dialog systems, involves ensuring a mutual understanding of shared information. Despite its importance, there has been limited research on this aspect of conversation in recent years, especially after the advent of Large Language Models (LLMs). Previous studies have highlighted the shortcomings of pre-trained language models in conversational grounding. However, most testing for conversational grounding capabilities involves human evaluations that are costly and time-consuming. This has led to a lack of testing across multiple models of varying sizes, a critical need given the rapid rate of new model releases. This gap in research becomes more significant considering recent advances in language models, which have led to new emergent capabilities. In this paper, we aim to evaluate the performance of LLMs in various aspects of conversational grounding and analyze why some models perform better than others. We demonstrate a direct correlation between the size of the pre-training data and conversational grounding abilities, meaning that they have independently acquired a specific form of pragmatic capabilities from larger pre-training datasets. Finally, we propose ways to enhance the capabilities of the models that lag in this aspect.

EMNLP 2024

Evaluating the Effectiveness of Large Language Models in Establishing Conversational Grounding

security and privacy

discoverable memorization

large language models

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
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The University of Texas at Austin 
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NAACL 2024

2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

poster

## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
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You are required to register for this event. **Please register [here](https://2024.emnlp.org/registration/).** The EMNLP 2024 event page on Underline will be open to public one week prior to the event.

EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are not only time-consuming and labor-intensive to create but also lack flexibility. We propose In-Dialogue Learning (IDL), a fine-tuning framework that enhances the ability of pre-trained large language models to leverage dialogue history to characterize persona for personalized dialogue generation tasks without pre-defined profiles. Our experiments on three datasets demonstrate that IDL brings substantial improvements, with BLEU and ROUGE scores increasing by up to 200% and 247%, respectively. Additionally, the results of human evaluations further validate the efficacy of our proposed method.

In-Dialogues We Learn: Towards Personalized Dialogue Without Pre-defined Profiles through In-Dialogue Learning

The proliferation of online misinformation presents a significant challenge, requiring scalable strategies for effective mitigation. While detection methods exist, current reactive approaches, like content flagging and banning, are short-term and insufficient. Additionally, advancements like large language models (LLMs) exacerbate the issue by enabling large-scale creation and dissemination of misinformation. Thus, sustainable, scalable solutions that encourage behavior change and broaden perspectives by persuading misinformants against their viewpoints or broadening their perspectives are needed. To this end, we propose persuasive LLM-based dialogue systems to tackle misinformation. However, challenges arise due to the lack of suitable datasets and formal frameworks for generating persuasive responses. Inspired by existing methods for countering online hate speech, we explore adapting counter-hate response strategies for misinformation. Since misinformation and hate speech often coexist despite differing intentions, we develop classifiers to identify and annotate response strategies from hate-speech counter-responses for use in misinformation scenarios. Human evaluations show a 91% agreement on the applicability of these strategies to misinformation. Next, as a scalable counter-misinformation solution, we create an LLM-based argument graph framework that generates persuasive responses, using the strategies as control codes to adjust the style and content. Human evaluations and case studies demonstrate that our framework generates expert-like responses and is 14% more engaging, 21% more natural, and 18% more factual than the best available alternatives.

Integrating Argumentation and Hate-Speech-based Techniques for Countering Misinformation

Reasoning is a fundamental component of language understanding. Recent prompting techniques, such as chain of thought, have consistently improved LLMs' performance on various reasoning tasks. Nevertheless, there is still little understanding of what triggers reasoning abilities in LLMs in the inference stage. In this paper, we investigate the effect of the input representation on the reasoning abilities of LLMs. We hypothesize that representing natural language tasks as code can enhance specific reasoning abilities such as entity tracking or logical reasoning. To study this, we propose code prompting, a methodology we operationalize as a chain of prompts that transforms a natural language problem into code and directly prompts the LLM using the generated code without resorting to external code execution. We find that code prompting exhibits a high-performance boost for multiple LLMs (up to 22.52 percentage points on GPT 3.5, 7.75 on Mixtral, and 16.78 on Mistral) across multiple conditional reasoning datasets. We then conduct comprehensive experiments to understand how the code representation triggers reasoning abilities and which capabilities are elicited in the underlying models. Our analysis on GPT 3.5 reveals that the code formatting of the input problem is essential for performance improvement. Furthermore, the code representation improves sample efficiency of in-context learning and facilitates state tracking of entities.

Code Prompting Elicits Conditional Reasoning Abilities in Text+Code LLMs

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. 
Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while generating responses.
To overcome these limitations, we adapt existing LLMs to \textit{duplex models} so that they can listen to users while generating output and dynamically adjust themselves to provide instant feedback.

Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to process these slices pseudo-simultaneously.
Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses and covering typical feedback types in instantaneous interactions.
Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. 
Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. 

Our duplex model and dataset will be released soon.

Beyond the Turn-Based Game: Enabling Real-Time Conversations with Duplex Models

Generating faithful and fast responses is crucial in the knowledge-grounded dialogue. Retrieval Augmented Generation (RAG) strategies are effective but are inference inefficient, while previous Retrieval Free Generations (RFG) are more efficient but sacrifice faithfulness. To solve this faithfulness-efficiency trade-off dilemma, we propose a novel retrieval-free model training scheme named Retrieval Augmented to Retrieval Free Distillation (RA2FD) to build a retrieval-free model that achieves higher faithfulness than the previous RFG method while maintaining inference efficiency. The core idea of RA2FD is to use a teacher-student framework to distill the faithfulness capacity of a teacher, which is an oracle RAG model that generates multiple knowledge-infused responses. The student retrieval-free model learns how to generate faithful responses from these teacher labels through sequence-level distillation and contrastive learning. Experiment results show that RA2FD let the faithfulness performance of an RFG model surpass the previous SOTA RFG baseline on three knowledge-grounded dialogue datasets by an average of 33% and even matching an RAG model's performance while significantly improving inference efficiency. Our code is available at https://github.com/zzysjtuiwct/RA2FD.

RA2FD: Distilling Faithfulness into Efficient Dialogue Systems

Large language models (LLMs) exhibit powerful reasoning capacity, as evidenced by prior studies focusing on objective topics that with unique standard answers such as arithmetic and commonsense reasoning. However, the reasoning to definite answers emphasizes more on logical thinking, and falls short in effectively reflecting the comprehensive, reflective, and creative thinking that is also critical for the overall reasoning prowess of LLMs. In light of this, we build a dataset SJTP comprising diverse SubJective ToPics with free responses, as well as three evaluation indicators to fully explore LLM’s reasoning ability. We observe that a sole emphasis on logical thinking falls short in effectively tackling subjective challenges. Therefore, we introduce a framework grounded in the principle of the Negation of Negation (NeoN) to unleash the potential comprehensive, reflective, and creative thinking abilities of LLMs. Comprehensive experiments on SJTP demonstrate the efficacy of NeoN, and the enhanced performance on various objective reasoning tasks unequivocally underscores the benefits of stimulating LLM’s subjective thinking in augmenting overall reasoning capabilities.

Subjective Topic meets LLMs: Unleashing Comprehensive, Reflective and Creative Thinking through the Negation of Negation

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical and challenging task. Recent studies have demonstrated that Large Language Models (LLMs) excel in dialogue, instruction generation, and reasoning, and can significantly enhance the performance of TOD through fine-tuning. However, current datasets primarily cater to user-led systems and are limited to predefined specific scenarios and slots, thereby necessitating improvements in the proactiveness, diversity, and capabilities of TOD. In this study, we present a detailed multi-domain task-oriented data construction process for conversations, and a Chinese dialogue dataset generated based on this process, **TransferTOD**, which authentically simulates human-computer dialogues in 30 popular life service scenarios. Leveraging this dataset, we trained a model using full-parameter fine-tuning called **TransferTOD-7B**, showcasing notable abilities in slot filling and questioning. Our work has demonstrated its strong generalization capabilities in various downstream scenarios, significantly enhancing both data utilization efficiency and system performance. The data is released in https://github.com/KongLongGeFDU/TransferTOD.

TransferTOD: A Generalizable Chinese Multi-Domain Task-Oriented Dialogue System with Transfer Capabilities

The great success of large language models has encouraged the development of large multimodal models, with a focus on image-language interaction. Despite promising results in various image-language downstream tasks, it is still challenging and unclear how to extend the capabilities of these models to the more complex video domain, especially when dealing with explicit temporal signals. To address the problem in existing large multimodal models, in this paper we adopt visual instruction tuning to build a unified causal video-oriented language modeling framework, named UNICORN. Specifically, we collect a comprehensive dataset under the instruction-following format, and instruction-tune the model accordingly. Experimental results demonstrate that without customized training objectives and intensive pre-training, UNICORN can achieve comparable or better performance on established temporal video-language tasks including moment retrieval, video paragraph captioning and dense video captioning. Moreover, the instruction-tuned model can be used to automatically annotate internet videos with temporally-aligned captions. Compared to commonly used ASR captions, we show that training on our generated captions improves the performance of video-language models on both zero-shot and fine-tuning settings. Source code can be found at https://github.com/xyh97/UNICORN.

UNICORN: A Unified Causal Video-Oriented Language-Modeling Framework for Temporal Video-Language Tasks

Benchmarking the performance of information retrieval (IR) is mostly conducted with a fixed set of documents (static corpora). However, in realistic scenarios, this is rarely the case and the documents to be retrieved are constantly updated and added. In this paper, we focus on Generative Retrievals (GR), which apply autoregressive language models to IR problems, and explore their adaptability and robustness in dynamic scenarios. We also conduct an extensive evaluation of computational and memory efficiency, crucial factors for real-world deployment of IR systems handling vast and ever-changing document collections. Our results on the StreamingQA benchmark demonstrate that GR is more adaptable to evolving knowledge (4–11%), robust in learning knowledge with temporal information, and efficient in terms of inference FLOPs (x2), indexing time (x6), and storage footprint (x4) compared to Dual Encoders (DE), which are commonly used in retrieval systems. Our paper highlights the potential of GR for future use in practical IR systems within dynamic environments.

Exploring the Practicality of Generative Retrieval on Dynamic Corpora

Cross-lingual open domain question answering (CLQA) is a complex problem, comprising cross-lingual retrieval from a multilingual knowledge base, followed by answer generation in the query language. Both steps are usually tackled by separate models, requiring substantial annotated datasets, and typically auxiliary resources, like machine translation systems to bridge between languages. In this paper, we show that CLQA can be addressed using a single encoder-decoder model. To effectively train this model, we propose a self-supervised method based on exploiting the cross-lingual link structure within Wikipedia. We demonstrate how linked Wikipedia pages can be used to synthesise supervisory signals for cross-lingual retrieval, through a form of cloze query, and generate more natural questions to supervise answer generation. Together, we show our approach, $\texttt{CLASS}$, outperforms comparable methods on both supervised and zero-shot language adaptation settings, including those using machine translation.

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In-Dialogues We Learn: Towards Personalized Dialogue Without Pre-defined Profiles through In-Dialogue Learning

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