United States

Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators. Yet, it remains uncertain whether improvements on those tasks have truly addressed moderators’ needs in accomplishing their work. In this paper, we surface gaps between past research efforts that have aimed to provide automation for aspects of content moderation and the needs of volunteer content moderators, regarding identifying violations of various moderation rules. To do so, we conduct a model review on Hugging Face to reveal the availability of models to cover various moderation rules and guidelines from three exemplar forums. We further put state-of-the-art LLMs to the test, evaluating how well these models perform in flagging violations of platform rules from one particular forum. Finally, we conduct a user survey study with volunteer moderators to gain insight into their perspectives on useful moderation models. Overall, we observe a non trivial gap, as missing developed models and LLMs exhibit moderate to low performance on a significant portion of the rules. Moderators’ reports provide guides for future work on developing moderation assistant models.

EMNLP 2024

Toxicity Detection is NOT all you Need: Measuring the Gaps to Supporting Volunteer Content Moderators through a User-Centric Method

user-centric

large language model

benchmark

evaluation

### Welcome to the 17th Conference of the European Chapter of the Association for Computational Linguistics (EACL) 
Continuing its mission of expanding and involving the science community of all European countries, EACL had selected the Ukrainian community for the 16th EACL, which took place online due to the COVID pandemic. Unfortunately, the ongoing war made the organisation in Kyiv impossible. Considering the importance of physical interaction among researchers, especially after the restrictions imposed by the COVID pandemic, in addition to an online mode, the conference will be held in Dubrovnik, Croatia, from 2 to 6 of May, 2023. The original aim of strengthening the connection with the Ukrainian community will not change as our program will feature a dedicated session and a workshop to highlight work on Ukrainian language technologies. As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

You need to register for the conference in order to access this site. Please visit https://2023.eacl.org/registration for more information.

EACL 2023

As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

technical paper

## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
### [Conference Handbook](https://drive.google.com/file/d/1WPROgxjLAC96AJL7Ugy0tEnYm7dkrbHt/view?usp=sharing)

You are required to register for this event. **Please register [here](https://2024.emnlp.org/registration/).** The EMNLP 2024 event page on Underline will be open to public one week prior to the event.

Please register!

EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

Political discourse on social media often contains similar language with opposing intended meanings. For example, the phrase thoughts and prayers, is used to express sympathy for mass shooting victims, as well as satirically criticize the lack of legislative action on gun control. Understanding such discourse fully by reading only the text is difficult. However, knowledge of the social context information makes it easier. 

We characterize the social context required to fully understand such ambiguous discourse, by grounding the text in real-world entities, actions, and attitudes. We propose two datasets that require understanding social context and benchmark them using large pre-trained language models and several novel structured models. We show that structured models, explicitly modeling social context, outperform larger models on both tasks, but still lag significantly behind human performance. Finally, we perform an extensive analysis, to obtain further insights into the language understanding challenges posed by our social grounding tasks.

“We Demand Justice!”: Towards Social Context Grounding of Political Texts

Language models will inevitably err in situations with which they are unfamiliar. However, by effectively communicating uncertainties, they can still guide humans toward making sound decisions in those contexts. We demonstrate this idea by developing HEAR, a system that can successfully guide humans in simulated residential environments despite generating potentially inaccurate instructions. Diverging from systems that provide users with only the instructions they generate, HEAR warns users of potential errors in its instructions and suggests corrections. This rich uncertainty information effectively prevents misguidance and reduces the search space for users. Evaluation with 80 users shows that HEAR achieves a 13\% increase in success rate and a 29\% reduction in final location error distance compared to only presenting instructions to users. Interestingly, we find that offering users possibilities to explore, HEAR motivates them to make more attempts at the task, ultimately leading to a higher success rate. To our best knowledge, this work is the first to show the practical benefits of uncertainty communication in a long-horizon sequential decision-making problem.

Successfully Guiding Humans with Imperfect Instructions by Highlighting Potential Errors and Suggesting Corrections

The problem of hallucination and omission, a long-standing problem in machine translation (MT), is more pronounced when a large language model (LLM) is used in MT because an LLM itself is susceptible to these phenomena. In this work, we mitigate the problem in an LLM-based MT model by guiding it to better word alignment. We first study the correlation between word alignment and the phenomena of hallucination and omission in MT. Then we propose to utilize word alignment as preference to optimize the LLM-based MT model. The preference data are constructed by selecting chosen and rejected translations from multiple MT tools. Subsequently, direct preference optimization is used to optimize the LLM-based model towards the preference signal. Given the absence of evaluators specifically designed for hallucination and omission in MT, we further propose selecting hard instances and utilizing GPT-4 to directly evaluate the performance of the models in mitigating these issues. We verify the rationality of these designed evaluation methods by experiments, followed by extensive results demonstrating the effectiveness of word alignment-based preference optimization to mitigate hallucination and omission. On the other hand, although it shows promise in mitigating hallucination and omission, the overall performance of MT in different language directions remains mixed, with slight increases in BLEU and decreases in COMET.

Word Alignment as Preference for Machine Translation

Leveraging large language models (LLMs) for various natural language processing tasks has led to superlative claims about their performance. For the evaluation of machine translation (MT), existing research shows that LLMs are able to achieve results comparable to fine-tuned multilingual pre-trained language models. In this paper, we explore what translation information, such as the source, reference, translation errors and annotation guidelines, is needed for LLMs to evaluate MT quality. In addition, we investigate prompting techniques such as zero-shot, Chain of Thought (CoT) and few-shot prompting for eight language pairs covering high-, medium- and low-resource languages, leveraging varying LLM variants. Our findings indicate the importance of reference translations for an LLM-based evaluation. While larger models do not necessarily fare better, they tend to benefit more from CoT prompting, than smaller models. We also observe that LLMs do not always provide a numerical score when generating evaluations, which poses a question on their reliability for the task. Our work presents a comprehensive analysis for resource-constrained and training-less LLM-based evaluation of machine translation. We release the accrued prompt templates, code and data publicly for reproducibility.

What do large language models need for machine translation evaluation?

Major search engine providers are rapidly incorporating Large Language Model (LLM)-generated content in response to user queries. These *conversational search engines* operate by loading retrieved website text into the LLM context for summarization and interpretation. Recent research demonstrates that LLMs are highly vulnerable to jailbreaking and prompt injection attacks, which disrupt the safety and quality goals of LLMs using adversarial strings. This work investigates the impact of prompt injections on the ranking order of sources referenced by conversational search engines. To this end, we introduce a focused dataset of real-world consumer product websites and formalize conversational search ranking as an adversarial problem. Experimentally, we analyze conversational search rankings in the absence of adversarial injections and show that different LLMs vary significantly in prioritizing product name, document content, and context position. We then present a tree-of-attacks-based jailbreaking technique which reliably promotes low-ranked products. Importantly, these attacks transfer effectively to state-of-the-art conversational search engines such as *perplexity.ai*. Given the strong financial incentive for website owners to boost their search ranking, we argue that our problem formulation is of critical importance for future robustness work.

Ranking Manipulation for Conversational Search Engines

Understanding in-context learning (ICL) capability that enables large language models (LLMs) to excel in proficiency through demonstration examples is of utmost importance. This importance stems not only from the better utilization of this capability across various tasks, but also from the proactive identification and mitigation of potential risks, including concerns regarding truthfulness, bias, and toxicity, that may arise alongside the capability. In this paper, we present a thorough survey on the interpretation and analysis of in-context learning. First, we provide a concise introduction to the background and definition of in-context learning. Then, we give an overview of advancements from two perspectives: 1) a theoretical perspective, emphasizing studies on mechanistic interpretability and delving into the mathematical foundations behind ICL; and 2) an empirical perspective, concerning studies that empirically analyze factors associated with ICL. We conclude by discussing open questions and the challenges encountered, and suggesting potential avenues for future research. We believe that our work establishes the basis for further exploration into the interpretation of in-context learning. To aid this effort, we have created a repository containing resources that will be continually updated.

The Mystery of In-Context Learning: A Comprehensive Survey on Interpretation and Analysis

In the ever-evolving landscape of natural language processing and information retrieval, the need for robust and domain-specific entity linking algorithms has become increasingly apparent. It is crucial in a considerable number of fields such as humanities, technical writing and biomedical sciences to enrich texts with semantics and discover more knowledge. The use of Named Entity Disambiguation (NED) in such domains requires handling noisy texts, low resource settings and domain-specific KBs. Existing approaches are mostly inappropriate for such scenarios, as they either depend on training data or are not flexible enough to work with domain-specific KBs. Thus in this work, we present a unsupervised approach leveraging the concept of Group Steiner Trees (GST), which can identify the most relevant candidate for entity disambiguation using the contextual similarities across candidate entities for all the mentions present in a document. We outperform the state-of-the-art unsupervised methods by more than 40%(in avg) in terms of Precision@1 and Hit@5 across various domain-specific datasets.

Unsupervised Named Entity Disambiguation for Low Resource Domains

The disparity in the languages commonly studied in Natural Language Processing (NLP) is typically reflected by referring to languages as low vs high-resourced. However, there is limited consensus on what exactly qualifies as a 'low-resource language.' To understand how NLP papers define and study 'low resource' languages, we qualitatively analyzed 150 papers from the ACL Anthology and popular speech-processing conferences that mention the keyword 'low-resource.' Based on our analysis, we show how several interacting axes contribute to 'low-resourcedness' of a language and why that makes it difficult to track progress for each individual language. We hope our work (1) elicits explicit definitions of the terminology when it is used in papers and (2) provides grounding for the different axes to consider when connoting a language as low-resource.

The Zeno’s Paradox of ‘Low-Resource’ Languages

Retrieval-augmented language models (LMs) have received much attention recently. However, typically the retriever is not trained jointly as a native component of the LM, but added post-hoc to an already-pretrained LM, which limits the ability of the LM and the retriever to adapt to one another. In this work, we propose the \\emph{Retrieval-Pretrained Transformer} (RPT), an architecture and training procedure for jointly training a retrieval-augmented LM from scratch and apply it to the task of modeling long texts. Given a recently generated text chunk in a long document, the LM computes query representations, which are then used to retrieve earlier chunks in the document, located potentially tens of thousands of tokens before. Information from retrieved chunks is fused into the LM representations to predict the next target chunk. We train the retriever component with a semantic objective, where the goal is to retrieve chunks that increase the probability of the next chunk, according to a reference LM. We evaluate RPT on four long-range language modeling tasks, spanning books, code, and mathematical writing, and demonstrate that RPT improves retrieval quality and subsequently perplexity across the board compared to strong baselines.

Retrieval-Pretrained Transformer: Long-range Language Modeling with Self-retrieval

Self-correction is an approach to improving responses from large language models (LLMs) by refining the responses using LLMs during inference. Prior work has proposed various self-correction frameworks using different sources of feedback, including self-evaluation and external feedback. However, there is still no consensus on the question of when LLMs can correct their own mistakes, as recent studies also report negative results. In this work, we critically survey broad papers and discuss the conditions required for successful self-correction. We first find that prior studies often do not define their research questions in detail and involve impractical frameworks or unfair evaluations that over-evaluate self-correction. To tackle these issues, we categorize research questions in self-correction research and provide a checklist for designing appropriate experiments. Our critical survey based on the newly categorized research questions shows that (1) no prior work demonstrates successful self-correction with feedback from prompted LLMs, except for studies in tasks that are exceptionally suited for self-correction, (2) self-correction works well in tasks that can use reliable external feedback, and (3) large-scale fine-tuning enables self-correction.

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Next from EMNLP 2024

“We Demand Justice!”: Towards Social Context Grounding of Political Texts

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